Small and medium-sized businesses (SMB) have to juggle many priorities and daily demands. Acquiring and retaining customers. Avoiding inefficiency. Delivering excellent customer service. Managing costs. Hiring employees. Meeting government regulations. Keeping current with industry trends.
Technology can help SMBs streamline their processes, improve employee productivity, and maintain a competitive edge. But technology comes with its share of challenges, especially as mobile devices continue to take over and computing needs rapidly change.